General information

CASPARIJ
Strandvejen 124
2900 Hellerup
CVR no.: 35086439
Phone: 26256999
Email: michael@casparij.com

The delivery

The delivery includes the services specified in the agreement (order confirmation, contract, etc.)
The delivery does not include services beyond those specified unless otherwise agreed between the parties in writing.
A delivery time stated in the order confirmation is to be regarded as an expected delivery time. Unless otherwise stated, the delivery time is always in relation to the date of offer acceptance or after receipt of any agreed advance payment. The delivery time is always approximate and based on best estimate.

Commercial terms

Unless otherwise agreed in writing between CASPARIJ and the customer, the following applies to the commercial terms for the delivery:
The hourly rate, total project price or other agreed settlement of the services provided is stated in the agreement.
If the delivery is settled by price per hour, any stated expected number of hours is only to be regarded as an estimate. CASPARIJ thus uses and invoices the number of hours required to deliver the agreed delivery.

At the customer’s request, CASPARIJ provides a statement of time spent at the desired time interval. The time spent preparing such a statement shall be charged at the hourly rate. However, the calculation of time spent is done at least monthly in connection with invoicing, and the time spent is at no cost to the customer.
Hours used are charged per half hour or part thereof.
The time spent includes all time related to the delivery, including, but not limited to, presence at the customer, driving, preparation time, reporting, external meetings, telephone calls and correspondence.

CASPARIJ’s transportation costs related to the delivery, in the form of actual costs for public transport or state tariffs for driving by car, will be invoiced to the customer.

CASPARIJ’s expenses for required accommodation in connection with activities over several days or separate activities on consecutive days and which relate to the delivery will be invoiced to the customer.
Invoicing of the first phase and the first agreed clip card will be sent at the conclusion of the contract. The rest of the services will be invoiced on an ongoing basis.
Payment terms are 8 days net from the invoice date.
In the event of late payment, default interest of 2% p.a. calculated per day the payment deadline is exceeded will be charged.
The interest will be added to the subsequent invoice.

Termination and cancellations

Unless otherwise agreed in writing between CASPARIJ and the customer, the following applies regarding termination and cancellation of activities:
The cooperation can be terminated by the customer with 30 days notice. Cancellation of planned activities less than 21 days before the planned date will be invoiced in accordance with the applicable commercial terms, regardless of whether the cancellation is due to termination of the collaboration or is due to other planning priorities of the customer.
The collaboration can be terminated by CASPARIJ with 30 days’ notice.
During the notice period, agreed activities will be carried out as planned.

Assumption of responsibility

CASPARIJ can only be held liable for the objective quality of the actual delivery, cf. the order confirmation.
CASPARIJ cannot be held liable for losses, claims for damages from third parties or other direct or indirect consequences of the implementation of the delivered advice, recommendations, etc. covered by the delivery, cf. description in the order confirmation.

CASPARIJ is not responsible for non-fulfillment of CASPARIJ’s obligations, including delays and/or defects attributable to circumstances beyond CASPARIJ’s control, including but not limited to labor disputes (strikes and lockouts), fire, war, riots, civil unrest, natural disasters, currency restrictions, public seizure, import/export bans, interruption of general traffic, including interruptions or failures in energy supply and occurrence of force majeure at subcontractors.

CASPARIJ is in no case liable for delay unless this is due to gross negligence on the part of CASPARIJ, and CASPARIJ’s liability is in any case maximized to CASPARIJ’s total remuneration for the liable delivery

Disputes

Disputes that cannot be resolved through negotiation may be brought before the Danish Institute of Arbitration by either party, and the case shall be handled in accordance with the rules of the Institute. The arbitration shall be held in Copenhagen. The provision on arbitration does not prevent the use of provisional remedies, including injunctions without security. Costs shall be determined by the arbitral tribunal or the local court in which an interim remedy is sought.

Confidentiality

Confidential Information means information and material (whether oral, written or electronic) relating to the operations, business or intellectual property rights of a Party that is designated as confidential or that a reasonable person based on its nature or the nature of its disclosure would know to be confidential, including without limitation to the terms of this Agreement.

Each party must:

(a) not use or authorize the use of the other party’s Confidential Information for purposes other than fulfilling its obligations under this Agreement;

(b) hold such Confidential Information in strict confidence and protect such Confidential Information with the same degree of security (but not less than a reasonable degree of security) normally used to protect its own similar Confidential Information;
(c) take all measures reasonably necessary to prevent disclosure of such Confidential Information to any person or entity other than those employees who have a need to know such Confidential Information to enable them to fulfill their obligations under this Agreement; and
(d) not copy or reproduce Confidential Information in any media (except as strictly necessary to enable it to fulfill its obligations under this Agreement).
The parties further agree that if either party is required to disclose any part of any other confidential information of the other party by operation of law, rule or regulation, it shall promptly notify the other party.

Rights and entitlements

All rights to workshops, courses, events and digital products belong to CASPARIJ.
Upon purchase, a license is obtained to use the purchased product as stated under the product in question.
Your digital product is personal and it is not permitted to sell, forward, lend, give away or otherwise distribute the purchased product, either privately or commercially. This applies to the content of our online products, downloaded products, live classes, workshops and courses.

Privacy policy

In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

Name
Address
Phone number
E-mail address
Information about what you have purchased

We process your personal data for the purpose of delivering the product to you and to process inquiries regarding your purchase. The processing is done according to the rules in our personal data policy for CASPARIJ. Here you can read more about how your data is processed, when it is deleted and what rights you have as a data subject.

Complaint options – overview and links:

If you have a complaint about a product purchased in our Webshop, a complaint can be sent to:
Konkurrence- og Forbrugerstyrelsens Center for Klageløsning
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can file your complaint in the EU Commission’s online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you file a complaint here, please provide our email address: michael@casparij.com